Office Operations Manager

About the role

We are looking for an Office Operations Manager to oversee daily office functions, support onsite employees, and ensure effective communication with clients. The role is responsible for timekeeping, employee engagement, client coordination, and office logistics to maintain a smooth and productive workplace.

Key responsibilities

• Review, verify, and submit weekly employee timesheets; track attendance, absences, permissions, and lateness; coordinate overtime approvals and deductions with clients.
• Respond promptly to daily requests from employees and clients; conduct regular one‑on‑one meetings to monitor performance and well‑being; identify and escalate operational or HR concerns; send monthly employee feedback requests and track responses.
• Recommend candidates for Employee of the Month; coordinate birthdays, office activities, and engagement initiatives to maintain morale and retention.
• Provide clients with updates on employee attendance, performance, and scheduling; request and confirm client approval for vacations, schedule changes, and overtime.
• Manage office supplies, snacks, and daily logistics; ensure the office environment remains organized, supportive, and efficient; maintain communication with HR and leadership regarding operational updates.
• Troubleshoot minor IT issues such as internet connectivity and workstation setup; assist onboarding by setting up computers, applications, and system access; pre‑validate employee hours and attendance records to support payroll accuracy.

Required profile

Required skills