Account Manager Lead – SMB

About the role

The Partner Success Manager Incubator role is a senior‑level position focused on post‑sales management of small‑ and medium‑size restaurant partners. You will lead a team that drives retention, revenue growth and mutual business value for Uber Eats.

Key responsibilities

• Lead a team responsible for post‑deal partner management of high‑value restaurant portfolios.
• Own partner relationships to achieve measurable revenue growth, upsell new product features and ensure retention.
• Act as the voice of the customer, translating partner needs to internal stakeholders.
• Develop and execute joint business plans and growth initiatives with restaurant partners.
• Set, track and report performance metrics, conducting regular business reviews.

Required profile

• Minimum 3 years of experience in a commercial function with managerial responsibilities.
• Proven track record of meeting business targets or quotas.
• Strong data‑driven decision‑making and project management abilities.
• Executive presence with excellent verbal and written communication skills.
• Highly autonomous, able to work with minimal oversight and roll up sleeves when needed.

Required skills