Account Partner – SMB Growth (Annual Plan)

About the role

The Account Partner role focuses on post‑sales management of small and medium businesses (SMB) within an assigned territory. You will strengthen partnerships, drive retention, and grow revenue on the Uber Eats platform through mutually beneficial initiatives.

Key responsibilities

• Lead post‑deal partner management for a high‑value, high‑potential portfolio of SMB partners.
• Build and maintain strong relationships to achieve revenue growth, upsell new product features, and ensure high retention.
• Act as the voice of the customer, translating partner needs to internal teams and advocating on their behalf.
• Develop a deep understanding of the partner landscape and cultivate positive relationships across partner organizations.
• Design and lead growth initiatives with partners, collaborating cross‑functionally with Uber’s internal teams.
• Set, track, and report on performance metrics, conducting regular business reviews with partners.

Required profile

• 1‑3 years of experience in a similar customer‑facing role.
• Confidence in making data‑driven decisions and applying sound business judgment.
• Strong project‑management abilities and the capacity to develop joint business plans.
• Excellent verbal and written communication with executive presence.
• Proactive, resourceful attitude and ability to work independently in a fast‑moving environment.

Required skills

• SQL
• Advanced Excel