Booking & Reservations Specialist

About the role

We are seeking a detail‑oriented Booking & Reservations Specialist to support our clients in researching travel options, coordinating bookings, and managing reservation details. The role involves close interaction with clients and service providers to ensure seamless travel experiences.

Key responsibilities

• Research travel options based on client preferences.
• Assist with booking and reservation requests.
• Review availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy.
• Provide confirmations and important details to clients.
• Assist with modifications and special requests.
• Maintain accurate booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Required profile

• Strong attention to detail.
• Excellent communication skills.
• Good research and organizational abilities.
• Customer‑focused attitude.
• Comfortable using online systems.
• Ability to prioritize requests and deadlines.
• Previous experience in booking, customer service, hospitality, or administration is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training.
• Ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities.
• Team support.