Field Technical Support Engineer – Product Development

About the role

Bradken is seeking a Field Technical Support Engineer to act as the bridge between mining operations and the SAM engineering team. This fully remote position allows you to work directly on‑site during shutdowns and campaigns, translating field data into product improvements for global mining customers.

Key responsibilities

• Perform technical inspections, wear assessments, and mill liner scanning during shutdowns and operational campaigns.
• Gather on‑site technical data and liaise with the Central Engineering team for performance analysis and design optimisation.
• Support investigations and root‑cause analysis of product performance, validating operational and installation conditions.
• Maintain continuous field presence to build strong technical relationships with clients and deliver on‑site engineering support.
• Ensure compliance with occupational health and safety standards in all field activities.

Required profile

• Bachelor’s degree in Mechanical Engineering, Mechanical Execution Engineering, or a related discipline.
• 2–4 years of experience in mining operations, concentrator plants, metallurgy, or related heavy‑industry environments.
• Strong problem‑solving orientation and ability to work autonomously.
• Commitment to a 360° safety culture.

Required skills

• Technical inspections
• Wear analysis
• Mill liner scanning
• Reverse engineering
• In‑situ validation

What we offer

• Global impact through collaboration with multidisciplinary teams.
• Autonomous schedule management with a focus on on‑site technical support.
• Opportunity to influence product development from field data to design.