IT Systems Administrator

About the role

IC Markets is seeking an IT Systems Administrator to support its Santiago office and contribute to a global, technology‑driven brokerage. You will be the primary IT contact for local users, ensuring that infrastructure, applications, and network services run smoothly in a fast‑paced, international environment.

Key responsibilities

• Provide day‑to‑day IT support for the Santiago office, troubleshooting Windows desktops, laptops, hardware, software and connectivity issues.
• Administer Windows Server, Active Directory, DNS and DHCP services.
• Manage Microsoft 365 and Google Workspace environments.
• Support networking infrastructure, including switches, VLANs, Wi‑Fi and FortiGate firewalls.
• Coordinate with vendors and global IT teams to resolve infrastructure incidents.
• Maintain technical documentation and operational procedures.
• Assist with office IT projects, infrastructure upgrades and expansion initiatives.
• Promote IT security best practices across daily operations.

Required profile

• Minimum 3 years of experience in IT operations, systems administration or infrastructure support.
• Strong Windows support and troubleshooting abilities.
• Hands‑on experience with Windows Server, Active Directory, DNS and DHCP.
• Experience managing Microsoft 365 and Google Workspace.
• Solid understanding of networking fundamentals and FortiGate firewall administration (mandatory).
• Ability to work independently with minimal supervision.
• Professional proficiency in spoken and written English.

Required skills

• Windows Server administration
• Active Directory
• DNS and DHCP
• Microsoft 365
• Google Workspace
• Network switches, VLANs and Wi‑Fi
• FortiGate firewall configuration and troubleshooting
• Windows desktop and hardware/software troubleshooting