Operations & Logistics Manager – Consumer Growth

About the role

This position offers a unique chance to shape Uber Eats’ consumer growth across the Andean, Caribbean, and Central America (ACAC) region. You will lead the strategy for acquiring, retaining, and engaging eaters, turning data‑driven insights into actionable initiatives that boost market performance.

Key responsibilities

• Develop and execute a regional consumer growth strategy that drives acquisition, retention, and engagement.
• Design, prioritize, and roll out high‑impact initiatives tailored to local market dynamics.
• Coordinate and optimise growth and promotional budgets, ensuring efficient investment and measurable ROI.
• Analyse consumer metrics and marketplace dynamics to identify opportunities and bottlenecks.
• Establish performance dashboards and frameworks to monitor growth impact.
• Collaborate with Marketing, Product, Operations, Policy, Communications, and Central Strategy teams to accelerate regional initiatives.
• Advocate for localized product improvements and support feature prioritisation.

Required profile

• Immediate availability to work in a hybrid setting from our Santiago office.
• Strong communication skills in Spanish and English.
• 3+ years of experience in strategy, operations, consulting, investment banking, or high‑growth tech environments.
• Proven ability to analyse data, develop strategic recommendations, and execute in fast‑paced settings.
• Highly organised, detail‑oriented, and capable of managing multiple workstreams.

Required skills

• Advanced Excel / Google Sheets.
• Python for data analysis or automation.
• SQL for data analysis and decision‑making.
• Experience with AI tools.