QA Specialist – Quality Assurance (Level 3)

About the role

This position monitors the overall Quality System status of a UPS distribution center, ensuring compliance with drug, medical device, and local regulations. The role involves implementing procedures, delivering training, and conducting regular inspections to maintain high quality standards.

Key responsibilities

• Train all staff on GMP and their specific job functions.
• Write and revise Standard Operating Procedures (SOPs) as needed.
• Perform regular facility inspections, record findings, and report summaries.
• Coordinate corrective and preventive actions and assist with change control requests.
• Communicate with clients during external audits and liaise with Health Canada officials.
• Provide QA support for customer inquiries and regulatory audits.
• Monitor departmental processes for regulatory compliance and operational effectiveness.
• Investigate discrepancies, prepare NCR reports, and drive continuous improvement of quality systems.

Required profile

• Bachelor’s degree in a science‑related field or internationally comparable qualification.
• Experience in pharmaceutical or medical‑device quality assurance.
• Familiarity with GMP, SOP development, and regulatory audit processes.
• QPIC/AQPIC designation is preferred.

Required skills

• Good Manufacturing Practices (GMP)
• Standard Operating Procedure (SOP) authoring
• Regulatory compliance and audit liaison
• NCR reporting and change control
• Quality System maintenance and continuous improvement

What we offer

• Opportunity to work within a Fortune Global 500 organization.
• Exposure to a collaborative, innovative culture.
• Professional development in a regulated environment.