Tech Lead – Salesforce CRM

About the role

We are looking for a Tech Lead to own the end‑to‑end delivery of our Salesforce CRM solutions. The role combines deep technical design, hands‑on development, and leadership of a small engineering team to build scalable, production‑grade Salesforce orgs for our consumer‑brand clients.

Key responsibilities

• Design and implement the data model, automation (Flows, Apex triggers, and classes), UI (Lightning Web Components and screen flows), permission sets, record types, and packaging from technical design through deployment.
• Serve as the platform‑level design authority, ensuring coherent schema, sharing, and process architecture as the org evolves.
• Enforce engineering rigor: maintain Apex test coverage above the org threshold, guarantee field‑level security and sharing correctness, respect governor limits, and use metadata‑driven CI/CD (SFDX / Salesforce CLI).
• Define and protect API/data contracts with backend services (identity validation, CRM sync, e‑signature, SFCC B2B commerce) and coordinate integration work.
• Identify and mitigate technical risk, surface dependencies, and manage technical debt proactively.
• Translate platform constraints into clear language for product managers and client stakeholders, keeping cross‑functional teams aligned.
• Lead, mentor, and conduct technical reviews for Salesforce engineers, fostering a high‑quality, accountable culture.

Required profile

• Significant senior‑level experience delivering complex Salesforce Platform projects (Sales Cloud, Service Cloud, Core CRM) in production.
• Proven ability to turn vague business goals into stable, shipped org configurations and code.
• Strong communication skills to explain technical decisions to non‑technical audiences.

Required skills

• Salesforce platform expertise: Apex, Lightning Web Components, Flows, permission sets, record types, packaging.
• Proficiency with Salesforce CLI and SFDX for metadata‑based deployments.
• Experience designing and maintaining API integrations and data contracts.
• Knowledge of SFCC B2B commerce integration, identity validation, e‑signature workflows.
• Understanding of governor limits, test coverage requirements, and FLS/sharing models.