Operational Governance Auditor (Remote)

About the role

BairesDev is seeking a detail‑oriented Operational Governance Auditor to evaluate post‑sales client interactions and ensure compliance with governance standards. The role is fully remote and focuses on identifying risks, missed opportunities, and process deviations that could affect client satisfaction and revenue.

Key responsibilities

• Audit client‑facing activities such as calls, meetings, follow‑ups, and CRM updates for adherence to governance standards.
• Document and communicate identified risks, opportunities, and deviations in a clear, structured format.
• Produce audit reports that highlight actionable insights for account managers, delivery teams, and leadership.
• Track audit outcomes, detect recurring patterns, and support trend analysis for continuous improvement.
• Collaborate with governance leadership and operational teams to clarify findings and facilitate corrective actions.

Required profile

• Strong analytical mindset with high attention to detail.
• Experience in audit roles and post‑sales operations.
• Advanced proficiency in English.

Required skills

• Excel
• Google Sheets

What we offer

• 100% remote work from any location.
• Competitive compensation in USD or local currency.
• Provided hardware and software for home office.
• Flexible schedule and paid parental leave, vacations, and holidays.
• Access to a multicultural team of top‑tier tech talent and opportunities for mentorship and career growth.