Regional Operations Manager – Software/Tech

About the role

Reporting to the Global Operations Manager and based in Santiago, you will lead the end‑to‑end customer journey for the Geoscience Portfolio across the region. You will oversee product revenue, manage cross‑functional teams, and act as the primary point of contact for regional customers.

Key responsibilities

• Define and manage annual budgets and revenue forecasts for assigned products.
• Produce monthly and quarterly regional performance reports.
• Oversee regional accounts, including accruals, work‑in‑progress, collections, and invoicing.
• Drive commercial pipeline generation and manage contract negotiations.
• Develop and execute regional event plans, customer training, and external event participation.
• Maintain strategic customer relationships and ensure cultural alignment across the team.
• Collaborate with peers in other regions and deepen knowledge of Acquire’s value proposition.

Required profile

• Proven operational leadership experience in enterprise software.
• Strong background in commercial team leadership.
• Demonstrated ability to meet financial targets and make commercially‑aware decisions.
• Experience leading cross‑functional, technology‑focused teams.
• Fluent English proficiency.
• Experience in the mineral resources industry is a plus.

Required skills

What we offer

• Flexible hybrid work model (3 days onsite, 2 days remote).
• Employee Assistance Program and dedicated training leave.
• Specialised leave for community engagement and volunteer work.
• Commuter benefits encouraging sustainable transport.
• Access to social club events and global growth opportunities across APAC, EMEA, and NAM.