Sales Development Representative I (Remote – Dominican Republic)

About the role

As a Sales Development Representative I you will be the first voice new leads hear, working entirely from a remote setting. You will engage prospects over the phone, ask targeted questions, and determine if they qualify for our services while representing the company with energy and professionalism.

Key responsibilities

• Make outbound calls to connect with leads and generate interest in our services.
• Ask discovery questions to quickly identify qualified prospects.
• Explain the purpose of each call and outline next steps clearly.
• Document call outcomes accurately in the lead management platform.
• Collaborate with teammates to improve call quality and conversion rates.
• Provide feedback and ideas to enhance the experience for both leads and the team.

Required profile

• Experience in sales or call‑center environments.
• Strong, friendly phone presence and excellent verbal communication.
• Fluent in both English and Spanish.
• Fast and precise typing for note‑taking during or after calls.
• Comfortable using lead management systems and call software.
• Confident, proactive, eager to learn, with a positive attitude and team spirit.
• Ability to follow a structured schedule, including potential weekend or holiday shifts.

Required skills

• Lead management systems
• Call software

What we offer

• Hourly‑based compensation with strong commission and performance‑based incentives.
• Health insurance through ARS Humano Royal Plan (available after 3 months).
• Internet subsidy.
• Fixed work schedule: Mon‑Thu 9:00‑18:30, Fri 9:00‑15:00, Sat 10:00‑13:00.