Software Asset Management Specialist

About the role

The Software Asset Management Specialist is an individual contributor within WSP’s global IT transformation program. The role focuses on processing large volumes of software licensing orders, ensuring compliance, and delivering high‑quality service to internal customers.

Key responsibilities

• Process software requests through defined lifecycle procedures, ensuring timely ordering and delivery of licenses.
• Maintain a single source of truth for all software assets, capturing purchase details, entitlements, keys, and activation information.
• Respond to escalations and licensing queries from stakeholders and support audit and compliance activities.
• Engage with software vendors, on‑site support teams, and SCCM/Intune teams to facilitate accurate software delivery.
• Drive license optimization initiatives and provide inputs for software renewals calendars.
• Support financial and budgetary processes with relevant licensing data.
• Analyze operational metrics to identify gaps and recommend improvements aligned with ITSM practices.

Required profile

• Individual contributor with strong attention to detail.
• Experience processing high volumes of software licensing orders.
• Ability to work closely with internal project teams, IT, and external suppliers.
• Understanding of software licensing agreements and compliance requirements.

Required skills

• SCCM
• Intune
• ITSM practices