Booking & Reservations Specialist

About the role

We are looking for a detail‑oriented Booking & Reservations Specialist to help clients research options, coordinate bookings and manage reservation details. The role is fully remote and focuses on delivering accurate and personalized travel and accommodation solutions.

Key responsibilities

• Research travel and accommodation options based on client preferences.
• Assist with booking and reservation requests, reviewing availability and applicable options.
• Coordinate accommodations, transportation, activities and related services.
• Verify reservation information for accuracy and provide confirmations with important details.
• Handle modifications, special requests and follow up when additional information is required.
• Maintain accurate booking records and communicate professionally with clients and service providers.

Required profile

• Strong attention to detail and customer‑focused attitude.
• Excellent communication and organizational abilities.
• Comfortable using online booking systems.
• Ability to prioritize requests and meet deadlines.
• Previous experience in booking, customer service, hospitality or administrative roles is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training and ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities and team support.