Communities Specialist - Coquimbo Region

About the role

Glencore is looking for a Specialist in Communities and Social Performance who will act as the main point of contact for the project in the Coquimbo region. The specialist oversees the implementation of the Stakeholder Relationship Plan in the field, building and sustaining long-term relationships of trust with communities, organizations and local authorities. The role is mainly field-based in dispersed rural locations, with frequent travel on rural and mountain roads and occasional trips to La Serena and Santiago.

Key responsibilities

• Implement the Stakeholder Relationship Plan in the field and strengthen trust with communities, organizations and local authorities.
• Anticipate expectations, tensions and opportunities and facilitate clear, honest and timely communication between the project and its stakeholders.
• Ensure interactions, commitments, queries and complaints are registered, monitored and followed up according to Glencore's standards.
• Analyze the territory's dynamics and identify risks, tensions, changes and opportunities in advance.
• Organize and facilitate meetings, informative activities and spaces for citizen participation.
• Coordinate the work of technical teams on the ground and support social investment, local development, employment and local supply initiatives.
• Promote Glencore's standards of safety, integrity, human rights and conduct.

Required profile

• Bachelor's degree in Sociology, Anthropology, Social Work, Communication, Geography, Agronomy, Engineering, Law, Administration or a related field; higher technical training with proven territorial management experience is also considered.
• At least 6 years in community relations, local development, territorial public management or social programs, including at least 3 years of direct field work.
• Sustained experience with rural communities and grassroots organizations, including facilitation of meetings and handling of grievances.
• Knowledge of the Coquimbo region and residence there.
• Driver's license with at least 2 years of experience, including rural and mountain roads.
• Intermediate English and MS Office skills; digital registration and georeferencing tools.

Required skills

• Building trust through active listening, empathy and clear, non-technical communication.
• Meeting facilitation and de-escalation of tense situations.
• Rigorous registration and traceability of commitments and interactions.
• Planning routes, agendas and field activities.
• Integrity, transparency and safety awareness in driving and field work.