Customs Agent (Import/Export Clearance)

About the role

FedEx is hiring a Customs Agent who performs a basic level of processing, coordination and customs clearance approval for import, export and transshipment of documents, packages and merchandise in baggage or air freight. The role works under general guidance and ensures the station complies with country customs and tax laws and with FedEx policies.

Key responsibilities

• Prepare customs forms such as master airway bills, cargo manifests, general declarations, invoices and other paperwork for consignments arriving or departing by aircraft
• Prepare forms detailing customs duties, tariffs, taxes and VAT fees to enable timely cost recovery
• Prepare international manifests so that customs clearance can be responsive and efficient
• Select and inspect assigned packages accurately and on time, then report stop counts and miss-sorts
• Interface with customs officials and coordinate customs activities with internal operations staff
• Maintain customs documentation in an organized and properly filed manner
• Perform sorting, baggage support at the airport and station, and retrieve air freight from carriers as required
• May be asked to perform other duties as assigned

Required profile

• High school degree or equivalent; CRT experience preferred
• Fluent English skills preferred, including customs-specific English
• Two to three years of experience in international freight/cargo customs policies, procedures, rules and laws; knowledge of airport and customs clearance procedures preferred
• Good written and verbal communication skills
• Ability to lift 50 lbs and handle packages up to 150 lbs with appropriate equipment, or according to local labour regulations
• Driver's licence