Director Fulfillment Center

About the role

We are seeking a senior, highly transversal leader to head our Distribution (Fulfillment) Center in Lo Boza, Pudahuel. This high‑impact position sits at the intersection of strategy, operations and marketplace transformation, responsible for shaping the future of the center amid rapid e‑commerce growth.

Key responsibilities

• Lead end‑to‑end DC operations including inbound, outbound, returns, inventory and maintenance.
• Define and execute a strategic roadmap for capacity expansion, automation and omnichannel readiness.
• Drive operational performance metrics such as service levels, cost control, productivity and inventory accuracy.
• Ensure the DC can support growing e‑commerce and digital sales demands, especially during peak periods.
• Act as a bridge between strategic vision and day‑to‑day execution, maintaining operational control during transformation.

Required profile

• Strategic thinker able to anticipate digital commerce impacts on operations.
• Hands‑on leader comfortable on the warehouse floor and engaging blue‑collar teams.
• Deep understanding of logistics constraints, workforce dynamics and execution challenges.
• Proven change leader who can mobilise teams through uncertainty and complexity.
• Ability to align traditional supply‑chain models with fast‑evolving omnichannel requirements.

Required skills