Executive Assistant – Home Services

About the role

Our client, a fast‑growing home‑services company based in the United States, is looking for a proactive Executive Assistant to support the founder and streamline administrative and billing workflows. The role is fully remote and follows a Monday‑to‑Friday schedule aligned with EST business hours.

Key responsibilities

• Follow up on past‑due invoices, manage aging accounts receivable and coordinate collection calls.
• Request and organize client documentation such as W‑9s and 1099s.
• Provide phone coverage, handle customer service inquiries and assist with dispatch scheduling for field technicians.
• Process incoming web forms, lead inquiries and general email correspondence.
• Liaise with the website developer to implement updates, tweaks and changes.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Near‑native English fluency with excellent verbal and written communication.
• Assertive, professional demeanor capable of making outbound collection calls.
• Strong organizational skills and ability to manage multiple priorities.
• Comfortable working with various software platforms, scheduling tools and CRM systems.
• Familiarity with social‑media platforms, especially Facebook.

Required skills

• Facebook