Front Office & Guest Relations Specialist

About the role

Hire Resolve is recruiting a Front Office & Guest Relations Specialist for a 5-star luxury hotel in Andorra. As the first point of contact, you will welcome international guests and manage their journey from arrival to departure, reflecting the gold standard of 5-star hospitality.

Key responsibilities

• Manage guest check-in and check-out and concierge services with precision.
• Recommend local attractions and high-end services to guests.
• Coordinate with all hotel departments to fulfill VIP guest requests.
• Maintain an impeccable front-of-house presence and professional demeanor.
• Handle administrative tasks and reservations using premium property management systems.

Required profile

• Native or professional Spanish (mandatory) and advanced English.
• 2 to 6+ years in the luxury hotel industry; 5-star experience highly preferred.
• Valid passport and a clear criminal record.
• Exceptional presentation and communication skills.
• Must meet all legal hiring requirements for Andorra.

What we offer

• 6-month contract starting 18-20 May, with potential for extension.
• Salary of 1,500 EUR gross per month, with low employee tax (about 6%).
• Individual room provided for 100 EUR per month.
• One meal per day included.