Junior Sales Account Manager

About the role

The Junior Sales Account Manager is responsible for managing a portfolio of around 50 small customers across two business models – Assortment Clearance Accounts (ACA) and Self‑Service Accounts (SSA). The role combines commercial execution, customer relationship management and operational coordination to drive sales performance and support digital self‑service adoption.

Key responsibilities

• Develop and classify the customer portfolio, defining tier‑based engagement strategies.
• Maintain regular contact with ACA customers, negotiate pricing and discounts, and drive stock liquidation.
• Support SSA customers through the Click B2B platform, encouraging autonomous ordering and platform usage.
• Execute pre‑orders, re‑orders and in‑season sales, contributing to accurate forecasting and demand planning.
• Build and adapt assortments aligned with go‑to‑market strategy and maintain product data on the Click platform.
• Manage end‑to‑end order execution, returns, credit, and collections while coordinating with internal stakeholders.
• Keep CRM data up‑to‑date and support continuous improvement of digital tools and processes.

Required profile

• Strong negotiation, adaptability and resilience when dealing with small business owners.
• Customer‑focused mindset with the ability to build long‑term relationships.
• Analytical approach to sales performance and inventory turnover.
• Proactive attitude for client development and prospecting (hunting).

Required skills

• Experience with CRM tools (ICL/ICS).
• Proficiency in using the Click B2B self‑service platform.
• Basic order management and forecasting capabilities.