Named Account Executive - Grupo Falabella (Chile)

About the role

Salesforce is hiring a Named Account Executive for Grupo Falabella, one of Latin America's largest retail, financial services and real estate groups. The role owns the strategy and revenue growth for the group and leads the full sales cycle of the Core portfolio (Sales, Service, Marketing, Commerce, Platform, Data Cloud, Agentforce and others), acting as a strategic digital transformation partner to its leaders. The position is hybrid in Chile.

Key responsibilities

• Define and execute a medium-to-long term account plan for Grupo Falabella, mapping business units, stakeholders and opportunities
• Lead the full sales cycle of the Core portfolio
• Build and maintain C-level and VP relationships, acting as a trusted advisor on business priorities and innovation
• Lead complex negotiations, enterprise contracts and procurement processes
• Manage pipeline and forecast in Salesforce
• Orchestrate cross-functional teams (Solution Engineering, Customer Success, Services, Partners and Executive Leadership) to deliver measurable value
• Work with partners and SIs to extend coverage and execution capacity
• Identify cross-sell, upsell and renewal opportunities across the customer lifecycle

Required profile

• Proven track record in enterprise software/SaaS sales and meeting targets
• Experience with strategic, multi-unit accounts and long, complex sales cycles
• Ability to sell broad multi-cloud portfolios at executive level
• Knowledge of the Chilean market and the retail and/or financial services sectors
• Fluent Spanish and English (spoken and written)
• Availability for hybrid work in Chile and occasional travel

Required skills

• Consultative selling methodologies such as MEDDPICC and Challenger
• Desirable: prior Salesforce or enterprise CRM/cloud platform experience, connections with major Chilean economic groups, regional Latin American experience