Senior Account Manager – Global Enterprise Partnerships

About the role

We are looking for a Senior Account Manager to lead post‑sales relationships with high‑value global restaurant partners. Based in Santiago and working in a hybrid model, you will help retain and grow strategic accounts for a leading food‑delivery and e‑commerce platform.

Key responsibilities

• Manage a portfolio of high‑value global restaurant partners after the sale.
• Build and maintain long‑term relationships to drive retention and revenue growth.
• Identify and pursue upsell opportunities for products, features and commercial solutions.
• Act as the voice of the customer, feeding insights back to internal teams.
• Develop and execute joint business plans with enterprise partners.
• Lead regular business reviews and monitor performance against commercial KPIs.
• Collaborate cross‑functionally to deliver partner growth initiatives.

Required profile

• 3–5 years of experience in account management, partnerships or sales.
• Strong relationship‑building and stakeholder‑management abilities.
• Data‑driven mindset with the capacity to make informed commercial decisions.
• Excellent communication and presentation skills, comfortable with executive audiences.
• Proven project‑management and organisational capabilities.
• Ability to work independently in a fast‑paced environment.
• English proficiency preferred.

Required skills

• SQL knowledge (advantageous).