Senior Manager, Strategic Design (AI, Insights & Solutions)

About the role

We are looking for a Senior Manager to lead strategic design within our AI, Insights & Solutions (AIS) practice. You will work alongside consultants and client stakeholders to translate deep customer insights into high‑impact business opportunities.

Key responsibilities

• Lead the end‑to‑end strategic design process, turning insights into growth opportunities.
• Conduct qualitative research and synthesize findings into personas, journey maps and opportunity maps.
• Facilitate ideation workshops, creative sessions and storytelling to envision new services.
• Design and iterate solutions through low‑ to high‑fidelity prototypes.
• Set up experiments and pilots to validate new products or services.
• Manage cross‑functional case delivery, ensuring AIS delivers high‑impact results.
• Mentor junior designers, plan workflows and prioritize high‑value activities.
• Build relationships with senior client stakeholders and support AIS brand initiatives.
• Contribute to recruitment, knowledge capture and teaching within Bain.

Required profile

• Proven experience leading strategic design projects in a consulting or digital‑services environment.
• Strong ability to collaborate with multidisciplinary teams and influence senior stakeholders.
• Excellent communication and storytelling skills, with a focus on human‑centered, data‑informed solutions.
• Track record of delivering measurable business impact through design initiatives.

Required skills

• Qualitative research and synthesis.
• Low‑ to high‑fidelity prototyping.
• Facilitation of ideation workshops and creative sessions.
• Strategic storytelling and concept development.