Technology Advisor

About the role

As a Technology Advisor at Acquire, you will work from our Santiago office and report to the Project Services Lead. You will design, implement and support enterprise software solutions that address complex business challenges, while collaborating closely with clients to translate their needs into effective technology outcomes.

Key responsibilities

• Serve as the first point of contact for technical support, resolving or escalating issues to ensure client satisfaction.
• Configure and implement technology solutions that align with client workflows and business requirements.
• Deliver structured training and learning pathways (virtual and face‑to‑face) to build customer capability.
• Manage implementation projects, tracking deliverables, milestones and client sign‑offs.
• Develop and maintain expert knowledge of Acquire’s in‑house software products, including new releases.
• Provide customer feedback and technical insights to contribute to product improvement.

Required profile

• 2–5 years of experience in a technical, consulting or customer‑facing role.
• Formal qualification in Information Systems, Software Engineering, Data Science, Business Analysis or equivalent.
• Proven ability to implement enterprise software and conduct data‑driven analysis.
• Experience delivering training, technical presentations and end‑user support.
• Strong problem‑solving skills and the ability to troubleshoot independently.
• Excellent written and verbal communication, with the ability to simplify technical concepts.
• Willingness to travel, adapt to varied schedules and undertake internal training.
• Intermediate English; Portuguese is a plus.

Required skills

• SQL Server (relational database management).

What we offer

• Flexible hybrid work model (3 days onsite, 2 days remote).
• Employee Assistance Program and dedicated training leave.
• Specialised leave for community engagement and volunteer work.
• Commuter benefits encouraging sustainable transport.
• Access to social club events and global growth opportunities across APAC, EMEA and NAM.