Senior Account Manager – Global Enterprise Partnerships

About the role

We are a global technology and delivery platform seeking a Senior Account Manager to own post‑sales relationships with high‑value restaurant partners. You will drive retention, growth, and revenue expansion across strategic enterprise accounts in the food‑delivery and e‑commerce space.

Key responsibilities

• Manage a portfolio of global restaurant partners after the sale, ensuring long‑term success on the platform.
• Build and nurture strong relationships with key stakeholders to maximise retention and upsell opportunities.
• Identify and pursue opportunities to sell additional products, features, and commercial solutions.
• Act as the voice of the customer, providing insights to internal teams to improve the offering.
• Develop joint business plans and lead regular business reviews, tracking performance against commercial metrics.
• Collaborate cross‑functionally to deliver growth initiatives and support partner success.

Required profile

• 3–5 years of experience in account management, partnerships, or sales, preferably with enterprise or global accounts.
• Strong relationship‑building and stakeholder‑management abilities.
• Data‑driven mindset with the capacity to make informed commercial decisions.
• Excellent communication and presentation skills, comfortable engaging with senior executives.
• Proven project‑management and organisational capabilities.
• Ability to work independently in a fast‑paced environment.

Required skills

• SQL