Senior Strategic Accounts Manager – Enterprise Software & AI

About the role

You will be the strategic and commercial leader for a portfolio of flagship enterprise accounts, responsible for retaining, expanding, and deepening multi‑million‑dollar relationships. The role leverages AI‑augmented workflows and a data‑driven approach to drive forecast accuracy and profitable growth.

Key responsibilities

• Own the P&L for enterprise accounts with $1M+ ACV, ensuring renewal and growth targets.
• Serve as senior commercial voice in QBRs, board‑level escalations, and strategic planning sessions.
• Design and negotiate multi‑year contracts, SOWs, SLAs, and pricing structures that balance customer outcomes with profitability.
• Coach and elevate the sales team’s negotiation and pricing capabilities.
• Integrate generative AI tools into daily workflow for pipeline diagnostics, proposal drafting, and account intelligence.
• Champion CRM accuracy, pipeline hygiene, and Order‑to‑Cash process excellence.
• Coordinate with delivery, finance, legal, and customer success to translate closed deals into measurable client value.

Required profile

• 5+ years of enterprise software sales experience with direct quota responsibility for renewals, retention, or expansion.
• Proven track record managing accounts with $1M+ annual contract value.
• Deep understanding of complex stakeholder environments, procurement cycles, and executive dynamics.

Required skills

What we offer

• AI‑enhanced sales processes and tools.
• Cross‑functional partnership culture.
• Opportunity to shape commercial craft across a high‑growth organization.