Telecom Solutions Architect

About the role

We are seeking a Telecom Solutions Architect to help communication service providers in Chile modernize their operations with innovative software solutions. In this strategic, customer‑facing position you will act as a trusted advisor, guiding both technical and business stakeholders through solution design, implementation and long‑term success.

Key responsibilities

• Collaborate with Sales, Customer Success, Professional Services and Product teams to create tailored telecom solution proposals.
• Lead technical discussions, presentations and workshops with customers to build confidence in proposed architectures.
• Support the full engagement lifecycle from pre‑sales discovery to post‑contract implementation and optimization.
• Analyze customer feedback, operational challenges and market trends to influence product enhancements.
• Identify expansion and upsell opportunities while maintaining strong long‑term relationships.
• Advocate customer requirements across Engineering, Marketing, Product and Support teams.

Required profile

• 10+ years designing, developing or deploying telecom BSS/OSS solutions.
• Strong understanding of telecom architectures, operational workflows and emerging technologies such as 5G monetization and AI‑driven solutions.
• Experience working with cross‑functional technical and commercial teams in a consulting or solution‑architecture role.
• Background in software development, systems integration or program management is highly preferred.
• Excellent communication, stakeholder management and problem‑solving abilities.

Required skills

• Telecom BSS/OSS platforms
• 5G monetization concepts
• AI‑driven telecom solutions
• Agile software development methodologies
• Data analytics and metrics‑driven decision making
• Software development
• Systems integration
• Program management