Account Partner Director

About the role

The Account Partner Director (APD) is a strategic go‑to‑market leader for Salesforce Professional Services. You will own the full lifecycle of services engagements across a defined territory, linking customer business outcomes to Salesforce’s Success Cloud portfolio.

Key responsibilities

• Drive year‑over‑year growth in services bookings and revenue while maintaining high customer satisfaction.
• Deeply understand each customer’s business context, KPIs and strategic goals to co‑design outcome‑based initiatives.
• Lead an outcomes‑based selling approach, structuring engagements around measurable value milestones and platform adoption.
• Engage C‑level executives with consultative, insight‑led conversations positioning Salesforce as a long‑term transformation partner.
• Build customer‑specific business cases that tie initiatives to concrete KPI impact such as revenue growth, efficiency gains, and faster time‑to‑value.
• Align internal teams—including License Sales, Delivery, Alliances and Partners—to execute a cohesive account strategy.

Required profile

• Proven experience leading complex, multi‑year professional services engagements in a B2B environment.
• Strong ability to translate business challenges into quantifiable outcomes.
• Excellent executive presence and consultative selling skills.
• Track record of exceeding growth targets and driving adoption velocity.

Required skills

• Salesforce platform expertise, including Success Cloud.

What we offer

• Opportunity to shape the future of AI‑driven services at the market‑leading CRM.
• Collaborative, values‑driven culture focused on innovation and impact.