Customer Success Coordinator

About the role

The Customer Success Coordinator will drive post‑sales growth for small‑to‑mid sized restaurant partners on the Uber Eats platform. You will combine analytical insight with commercial acumen to increase partner retention and revenue while delivering mutual value.

Key responsibilities

• Design and execute scalable growth strategies for the assigned restaurant segment.
• Achieve revenue targets, upsell new product features and maintain high retention rates.
• Own and optimise the segment budget to meet financial goals.
• Set, track and report performance metrics to internal teams.
• Act as the voice of restaurant partners, translating their needs to stakeholders.

Required profile

• 1‑3 years of professional experience in a commercial or analytical role.
• Strong analytical mindset with the ability to make data‑driven decisions.
• Business sense and confidence in influencing outcomes.
• Proven track record of meeting business targets or quotas.
• Fluent in Spanish and Business English, highly autonomous and resourceful.

Required skills

• SQL
• Advanced Excel

What we offer

• Competitive compensation with bonuses and equity.
• Comprehensive benefits package.
• Opportunities to shape processes in a fast‑moving environment.