Sales Executive – Dopamine Land Santiago

About the role

Fever, a tech platform for culture and live entertainment, is hiring a Sales Executive for its Dopamine Land Santiago location. The role sits in the B2B area covering special events, group bookings and private experiences, and suits a proactive, customer-oriented person who enjoys relationship building and works well in a fast-paced environment.

Key responsibilities

• Manage B2B sales inquiries (inbound and outbound) for Dopamine Land Santiago.
• Handle customer calls and emails, from first contact to booking confirmation.
• Close deals for group visits, birthday celebrations and privatizations.
• Provide personalized customer care consistent with Fever's service standards.
• Collect and analyze customer feedback to identify improvements and share insights with management.
• Support reporting and help structure key performance metrics for the Fever for Business channel.
• Work with marketing and operations to align communication and improve visitor satisfaction.

Required profile

• 2-3 years of experience in sales, customer service or commercial roles, ideally in hospitality, events or entertainment.
• Strong written and verbal communication in Spanish and English.
• Proactive attitude, problem-solving mindset and attention to detail.
• Ability to interpret customer data and feedback, and to manage multiple priorities in a changing environment.

Required skills

• CRM software proficiency.
• Productivity tools such as Excel and Google Sheets.

The position is hybrid, with an in-person presence expected.