Technical Account Manager – Technical Staffing

About the role

We are a high‑growth staffing agency seeking a Technical Account Manager to own and grow a portfolio of U.S.‑based client relationships. The role is remote and open to candidates in LATAM, Africa, and Eastern Europe who can work U.S. business hours.

Key responsibilities

• Act as a strategic hiring partner for founders, CTOs, and engineering leaders.
• Lead scoping, intake, and sales calls to translate technical requirements into search criteria.
• Oversee hiring activity, monitor active searches, and ensure timely placements.
• Manage client communication throughout the hiring lifecycle, including offers, closing, and onboarding.
• Own client health, retention, and expansion through upsells and additional hiring opportunities.
• Identify risks early, conduct strategic check‑ins, and provide market and talent insights.

Required profile

• 5+ years of experience in technical staffing, recruiting, or agency environments.
• Proven ability to build strong client relationships and drive commercial growth.
• Comfortable conducting technical scoping and intake conversations.
• Strong operational thinking and ability to manage multiple accounts.

Required skills