Bilingual Service Operations Engineer – Energy Sector

About the role

The Service Operations Engineer supports commissioning and maintenance services across HiTHIUM's Americas portfolio. This remote position requires strong organization, independent work habits, and bilingual communication in English and Spanish.

Key responsibilities

• Manage commissioning and maintenance requests from initiation to completion, ensuring contractual milestones are met.
• Coordinate and dispatch third‑party service crews, evaluating vendor capability, cost, and compliance.
• Support service RFP processes, review vendor quotations, and monitor labor allocation to control costs.
• Handle service tickets in internal systems, track progress, maintain documentation, and escalate critical issues.
• Collect operational data, maintain service records, and generate performance reports.
• Act as a communication bridge between customers, EPC contractors, internal engineering teams, and vendors.

Required profile

• Minimum 2 years of experience in service operations, preferably in BESS or power systems.
• Proven experience coordinating third‑party service vendors across multiple regions.
• Bachelor’s degree (field not specified).
• Bilingual proficiency in English and Spanish.

Required skills