D365 Implementation Manager – 12‑Month Contract (Chile & Mexico)

About the role

This 12‑month contract position is responsible for delivering Microsoft Dynamics 365 (D365) deployments across factories and selling entities in Chile and Mexico. The Implementation Manager bridges programme delivery and site execution, ensuring each site is ready, resilient, and supported through go‑live and early adoption.

Key responsibilities

• Develop and maintain a detailed implementation plan for each site, adapting a central programme template to local operational needs.
• Lead and coordinate site‑level preparation activities across Production, Supply Chain, Engineering, Quality, Contracts, HR, and Finance.
• Own the cutover planning process, creating checklists, resource plans, and runbooks aligned with central guidance.
• Define, track, and close readiness activities and dependencies to ensure technical and operational readiness.
• Serve as the primary interface between the central programme and local teams, managing timelines, issue resolution, and change requests.
• Identify, document, and manage site‑specific risks, assumptions, issues, and dependencies (RAID), escalating when necessary.
• Coordinate governance routines, readiness checkpoints, go/no‑go decisions, Early Life Support preparation, and post‑go‑live stabilisation.
• Apply structured change‑management techniques to support adoption, including communication rollouts and localized training coordination.
• Track and report implementation KPIs, blending programme and operational measures.
• Contribute to lessons‑learned sessions and feed insights back into the central programme.

Required profile

• Proven track record delivering enterprise‑wide business applications and ERP implementations in engineering, design, or manufacturing organisations.
• Project management qualifications such as PMI or Prince2.
• Demonstrated ability to manage large, complex projects with multiple work streams.
• Strong understanding of functional areas including Production, Supply Chain, Engineering, Quality, HR, and Finance.

Required skills

• Microsoft Dynamics 365 (D365)
• ERP implementation
• Project Management (PMI, Prince2)

What we offer

• 12‑month contract with a competitive salary.
• Opportunity to lead high‑impact digital transformation projects across two countries.
• Collaboration with cross‑functional teams in a dynamic manufacturing environment.