Head of Sales & Relationship Management LATAM (Managing Director)

About the role

Reporting to the Head of Strategic Growth Markets, the Head of Sales (ex Brazil) & Relationship Management LATAM will deliver a unified State Street experience to our most important institutional clients across Latin America. The role combines strategic sales leadership with relationship management, overseeing a global virtual team to drive revenue and client satisfaction.

Key responsibilities

• Identify and penetrate new prospect organisations, build senior‑level relationships and generate growth opportunities.
• Lead the full sales cycle from prospecting to closing, including lead generation, client meetings, qualification and RFP completion.
• Build and accelerate a pipeline of new clients, manage the sales cycle and achieve revenue targets.
• Engage client C‑suite regularly to understand their strategy and align State Street’s offerings.
• Develop and communicate a joint strategic agenda that maximises client value.
• Own the client relationship as a P&L business, overseeing service delivery, operational effectiveness and product optimisation.
• Coordinate change‑management requests, conduct business analysis, costings and prioritisation.
• Create and execute client account plans in collaboration with internal stakeholders.

Required profile

• Proven senior sales leadership experience within institutional finance or asset‑management services.
• Demonstrated ability to manage global, virtual teams and drive cross‑functional collaboration.
• Strong track record of building C‑suite relationships and delivering revenue growth.
• Experience managing client P&L and developing strategic account plans.

Required skills

What we offer

• Tools to balance professional and personal life.
• Paid volunteer days and access to employee networks.
• Commitment to inclusion, development, engagement and corporate social responsibility.