Senior Account Manager – Global Enterprise Partnerships

About the role

We are a global technology and delivery platform seeking a Senior Account Manager to own and grow a portfolio of high‑value enterprise restaurant partners. The role is focused on post‑sales relationship management, retention and revenue expansion across strategic global accounts.

Key responsibilities

• Manage a portfolio of high‑value global restaurant partners after sale.
• Build and maintain long‑term relationships to drive retention and growth.
• Identify upsell opportunities for products, features and commercial solutions.
• Act as the voice of the customer, feeding insights back to internal teams.
• Develop and execute joint business plans with enterprise partners.
• Lead business reviews and track performance against commercial metrics.
• Collaborate cross‑functionally to deliver partner growth initiatives.
• Drive revenue expansion and ensure partner success on the platform.

Required profile

• 3–5 years of experience in account management, partnerships or sales.
• Strong relationship‑building and stakeholder management abilities.
• Data‑driven mindset with the ability to make informed commercial decisions.
• Excellent communication and presentation skills with executive presence.
• Strong project management and organisational capabilities.
• Comfortable working independently in a fast‑paced environment.
• English proficiency preferred.

Required skills

• SQL