Customer Care Professional
Solugenix · Saint-Jacques des Chevaliers
Job description
About the role
The Customer Care Professional is the main point of contact for our clients, delivering high‑quality service across phone and email channels. You will ensure every interaction leaves a positive impression while following Solugenix’s policies and service standards.
Key responsibilities
- Respond to customer inquiries promptly via phone and email.
- Resolve concerns and process requests while maintaining accurate records.
- Document interactions with attention to detail and compliance.
- Collaborate with internal teams to address complex issues.
- Uphold company policies, procedures, and service standards.
Required profile
- High School Diploma.
- Strong verbal and written communication skills.
- Demonstrated customer service and relationship‑management abilities.
- Professionalism, empathy, and active listening.
- Excellent interpersonal skills and attention to detail.
Required skills
What we offer
- Opportunity to work onsite in a growing international company.
- Inclusive culture recognized as a 2024 Top Workplace.
- Career development within the IT services sector.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Chile.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 1 week from now
27 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Solugenix
Saint-Jacques des Chevaliers
Related job offers
-
Support Service Representative – Customer Support
Jostens Saint-Jacques des Chevaliers -
Client Services Team Leader – Order Management
Jostens Saint-Jacques des Chevaliers -
Client Services Team Leader – Order Entry
Jostens Saint-Jacques des Chevaliers -
Jefe Contact Center
Empresa Confidencial Santiago -
Asesor de Atención al Cliente – Planilla Completa y Bonos
GEA Perú Santiago de Surco