Junior Support Process Engineer

About the role

Apiux Tech, a staffing agency, is hiring a Junior Support Process Engineer to work on the Integrated Operations Programme (IOP) for the European Southern Observatory (ESO). The engineer analyzes, maps, models and optimizes operational processes so they are standardized, traceable and efficient, using BPM and Lean methodologies. The work is done on-site in Antofagasta, in close collaboration with technical and scientific teams in an international setting.

Key responsibilities

• Analyze, map, model and optimize operational processes for the IOP, supporting operational excellence at ESO.
• Gather and document processes through interviews, field observations and workshops.
• Map and model As-Is and To-Be processes using BPMN 2.0.
• Drive continuous improvement using BPM and Lean Management frameworks.
• Prepare technical documentation and maintain process repositories.
• Perform cost-benefit analyses to support process optimization.
• Support methodology reviews to ensure quality and full traceability of process models.
• Collaborate with cross-functional and international teams.

Required profile

• Bachelor's degree in Industrial Engineering, Process Engineering or a related field.
• 2-5 years of overall professional experience.
• At least 1 year of hands-on experience in Business Process Management, process mapping and discovery, and process gathering and documentation.
• Proven track record in continuous improvement initiatives.
• Advanced English proficiency (mandatory).

Required skills

• Practical knowledge of BPMN 2.0.
• Intermediate to advanced MS Excel.
• Basic working knowledge of Python and Linux/Shell.
• Hands-on experience with process modeling tools such as Bizagi, MagicDraw, Camunda or Microsoft Visio.

What we offer

• On-site position in Antofagasta (ESO Observatory).
• 8x6 shift schedule (8 days on-site, 6 days off in Santiago).
• All per diem and operational travel expenses covered during working days in Antofagasta.