Remote Inbound Sales Representative – LATAM

About the role

As a Remote Inbound Sales Representative for the LATAM market, you will be the first voice families hear when they reach out for funeral and cremation services. You will guide them with empathy and clarity, helping them make confident decisions without any cold‑calling pressure.

Key responsibilities

• Handle warm inbound leads and support families throughout the sales journey.
• Explain cremation options, answer questions, and provide clear recommendations.
• Follow up on returned leads and ensure timely, thoughtful communication.
• Collaborate with the broader sales team to keep the process running smoothly.
• Maintain accurate records of interactions and outcomes in the CRM system.

Required profile

• Strong communication skills with a compassionate, customer‑focused approach.
• Ability to work independently in a remote environment.
• Reliability, attention to detail, and consistent performance.
• Interest in helping families during a sensitive life moment.

Required skills

What we offer

• Fully remote work with flexible scheduling.
• Clear career progression from Second Call to First Call Representative roles.
• Supportive team culture built on empathy, high standards, and meaningful impact.
• Performance‑based incentives tied to sales results.